Member Circular No. 087/2006
Date : 17 Aug, 2006
To : All SFFLA Members
Attn : Managing Director / General Manager
Dear Sirs,
RE : CLOSURE OF CUSTOMER CARE UNIT
SFFLA would like to informed all that the Enquiry Call Centre, CCU
(Customer Care Unit) will no longer be operation effective 28th August,
2006.
Resulting to the above all members are urged to utilize the “Online Shipment
Tracking System” which is available at MAS website www.maskargo.com in order
to check on status of both inbound and outbound shipments including
offloading information. It has also been suggested that the status only to
be checked approximately 2 hours after the actual time of flight departure
due to operational reasons.
For further information please refer to the attachment.
Thanks and regards,
Amy Ong
Selangor Freight Forwarders and Logistics Association
To : All SFFLA Members
Attn : Managing Director / General Manager
Dear Sirs,
RE : CLOSURE OF CUSTOMER CARE UNIT
SFFLA would like to informed all that the Enquiry Call Centre, CCU
(Customer Care Unit) will no longer be operation effective 28th August,
2006.
Resulting to the above all members are urged to utilize the “Online Shipment
Tracking System” which is available at MAS website www.maskargo.com in order
to check on status of both inbound and outbound shipments including
offloading information. It has also been suggested that the status only to
be checked approximately 2 hours after the actual time of flight departure
due to operational reasons.
For further information please refer to the attachment.
Thanks and regards,
Amy Ong
Selangor Freight Forwarders and Logistics Association
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